-
National
Call Center, this Customer Service Center
provides a quality controlled interface with clients. The Center receives
the call from a client to request an inspection and answers any questions
the client may have regarding the process. The required information
regarding the location and situation is gathered and entered into the custom
online remote scheduling system.
-
CEHI’s proprietary
On-Line work-Flow System
a.
The scheduling
system allows for the efficient management of your field service resources (all
your inspections, even non-CEHI clients)
b.
Client Data
Base (for marketing)
c.
Work Order
creation and tracking
d.
Accounts
Receivable management (centralized payment processing)
i.
Accept Credit
Cards
ii.
Accept Checks
(with automatic verification)
e.
Accounts
Payable management
iii.
ESP Laboratory
account
iv.
Independently
Track what you have earned
f.
Various automated reports
g.
CEHI’s
proprietary Certified Moisture Inspection application to perform inspections and
produce an industry standardized report
h.
CEHI’s
proprietary Interpretive Report that incorporates EMLabs P&K MoldScore™ to
produce the most effective report when samples have been taken.
i.
CEHI’s
Service Agreement (limits liability)
-
Certified Industrial
Hygienist Services that provide CEHIs with ongoing support and oversight to
ensure proper delivery of CEHI services. Prior to release, the proprietary
Interpretive Report is reviewed by a member of the industrial hygiene
staff. This review ensures the client receives consistent and accurate
information and “Best in Class” recommendations. These recommendations will
include advancements in the remediation industry such as enzyme-based
products like TM-100. The Industrial Hygiene Staff provides the consumer
with consultation, ensuring that they understand the information contained
in the report. By understanding the pre and post remediation documents,
ensures that the work is completed properly to protect the consumer’s health
and all Stakeholders’ equity.
-
CEHI’s National
Marketing programs
a.
Brochures
b.
Additional marketing literature
You will have coverage to
perform the CEHI Program Services under the CEHI’s liability insurance policy.
You do not need to carry your own. However, you are required utilize the
CEHI’s work flow system and use the CEHI service agreement when performing any
of the CEHI program services.
You will have access to
the CEHI GROUP HEALTH & BENEFITS PLAN.
This is an optional
benefit and does initially require additional administrative set up. If you
decide to take these benefits you must contact ESP’s Human Resources coordinator
after you been approved to provide CEHI Program Services.
